Redesigning the UK’s National Rail App

EMPATHIZE

“It’s practical but not usable”

DEFINE & IDEATE

PROTOTYPE

Screen 1
Screen 2
Screen 3
Screen 4
Screen 5 (Redirect to 3rd party payment)

TEST

Joel Embiid of the NBA’s Philadelhia 76ers’ coined the term “trust the process

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store